Consult with Your GP Practice
eConsult
Use eConsult to save both a phone call to book an appointment and potentially a visit to the surgery. You can use it to request a Fit Note (sick note) or GP letter. This NHS approved service ensures your GP gets the information he or she needs to help you as quickly as possible. eConsult also has lots of really useful self-care information.
- Find your symptom, condition or request
- Fill out a quick form
- A phone or email response by the end of the next working day
How to Access your Medical Records Online
The NHS App
With the NHS App, you can check your symptoms and get immediate advice. You can also book appointments at your GP practice, order repeat prescriptions, view your medical record and more. To use the NHS App you must be aged 13 or over and registered with a GP surgery in England.
Enhanced Access to Your Medical Record
From the 18th of October 2023, all those with access to their medical records online will be granted further access to their full medical record through the NHS APP. This will include consultation notes, letters and test results moving forwards from this date. We hope this will help you better understand and manage your own health without having to contact the
surgery.
If you are uncertain if you have signed up to be able to access your records, you can check by clicking ‘View your GP health record’ in the NHS App.
If you have not signed up and you would like to please download the NHS App and follow the instructions. If you have difficulty and you need our help please contact our practice team and we will be able to help you through this process.
Please bear in mind the information in your medical record is confidential and is only for your use. It is your data. Please do not share it with other people.
If you do not wish to be able to access your records online or through the NHS App please let us know and we can ensure your records reflect this.
NHS App
With the NHS App, you can check your symptoms and get immediate advice. You can also book appointments at your GP practice, order repeat prescriptions, view your medical record and more. To use the NHS App you must be aged 13 or over and registered with a GP surgery in England.
Use the NHS App to
✓ Get Your NHS COVID PASS
View and download your COVID Pass for places in England and Wales using this service, or for travel abroad
✓Get advice about coronavirus
Get information about coronavirus and find out what to do if you think you have it
Get information about coronavirus and find out what to do if you think you have it
✓Order repeat prescriptions
See your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to
✓ Book appointments
Search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments
✓ Get health advice
Search trusted NHS information and advice on hundreds of conditions and treatments. You can also answer questions to get instant advice or medical help near you
✓ View your health record
Securely access your GP health record, to see information like your allergies and your current and past medicines. If your GP has given you access to your detailed medical record, you can also see information like test results and details of your consultations
✓ Register your organ donation decision
Choose to donate some or all of your organs and check your registered decision
✓ find out how the NHS uses your data
Choose if data from your health records is shared for research and planning
✓ View your NHS number
Find your NHS number, More about NHS Number
Keeping your data secure
After you download the app, you will need to set up an NHS login and prove who you are. The app then securely connects to information from your GP surgery.If your device supports fingerprint detection or facial recognition, you can use it to log in to the NHS App each time, instead of using a password and security code.
Other services
If your GP surgery or hospital offers other services innthe NHS App, you may be able to :
▶ Message your surgery or a health professional online
▶consult a GP or health professional through an online form and get a reply
▶ access health services on behalf of someone you care for
▶ view your hospital and other healthcare appointments
▶ view useful links your doctor or health professional has shared with you
▶ view and manage care plans
If your GP surgery or hospital offers other services innthe NHS App, you may be able to :
· message your GP surgery or a health professional onlineconsult a GP or health professional through an online form and get a replyaccess health services on behalf of someone you care forview your hospital and other healthcare appointmentsview useful links your doctor or health professional has shared with youview and manage care plans
Patient Access
Can't get the NHS App? Try Patient Access
Online Services on your computer or tablet
Order Repeat Prescription
Access the Appointments System
Cancel an Appointment
Access your Medical Records
Common Terms & Abbreviations in Your Medical Record
Phio
Phio
Phio: new online assessment for 24/7 review
of musculo-skeletal problems
For a comprehensive, first step assessment of any new joint or muscle problem, try Phio.
It is linked to the physiotherapy and other musculo-skeletal services available locally via the NHS, and is available to all patients, without an appointment, 24 hours a day, every day of the year.
It is a powerful tool that can help you check whether your problem needs urgent attention or directing to another healthcare professional or it can start you on the journey for appropriate treatment straight away.
To access it, scan the QR code above or click the link below .If the App determines that you need professional review rather than self-care, it is possible that our First Contact Practitioners, based locally, may be a speedier alternative.
You can book a consultation (telephone in the first instance) with one of the excellent physios working across the A31 Group of Practices by calling the surgery. It would be helpful to them if you mention when you speak with them that you have had a Phio assessment
Other Online Help
