Temporary Residents
If you are staying in Alton, we are happy to see you in our normal surgery appointments, either with doctors or nurses.
You will be asked to complete a simple form, recording your own doctor as well as your permanent or temporary address. If you are staying more than 3 months, you should register as a permanent patient.
A copy of our temporary resident form can be downloaded and printed from the link below.
Visitors from abroad are welcome. European and Commonwealth residents can expect full access to free NHS emergency care. Some countries do not have such arrangements with the NHS, and so patients can expect to be charged for consultations.
As a temporary patient, we will not have access to your medical records so will be restricted in what long-term care we can offer. This will be discussed with you at your appointment but is usually best left to your own doctor.
Migrant Health Guide
Many migrants will come from countries with very different health care systems to the UK.
It will almost certainly be helpful to explain to new patients how the NHS operates and explore with them how this compares to the healthcare system that they've been used to.
Named Accountable GP
Overview
We are required under our contract to allocate a named accountable GP for all patients.
However, you may still see whichever GP you prefer in the usual way. If you are not already aware of your named accountable GP, this information is available on repeat medication slips or by simply by requesting the information from the surgery.
Please do not hesitate to contact us if you have any questions.
Accessible Information Standard
The Accessible information standard (AIS) is an NHS England information standard which must be implemented by all organisations that provide NHS or adult social care.
The AIS aims to ensure that people who have a disability, impairment or sensory loss receive information that they can access and understand - for example in large print, braile, professional communications support if they need it , such as a British Sign Language interpreter.
We want to get better at communicating with our patients. We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments,
Please let us know if:
* you need information in braille, large print or easy read
* you need a British Sign Language interpreter or advocate
* we can support you to lip read or use a hearing aid or communication tool.
Please tell the receptionist when you arrive for your next appointment, or call us on: 01420 84676.This information will be recorded on your medical record in a standardised way and highlighted to ensure we have information on your communication needs.
This information may be shared with other NHS and adult social care providers if required.
Accessible information NHSE PDFAccessible information EASY READAccessible information MP3 AUDIOAIS form
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